Terms of service
Purchasers assume all liability and risk for proper and safe use of materials, and indemnify Captiv8 Aquaculture (herein “Captiv8”) against all claims arising from storage, use, and misuse. We are happy to replace materials that for any reason are deemed unsafe or improper for your intended use, but assume no other liability.
Safety Precautions
Product will be securely stored out of reach of minors, pets, and anyone who intends to misuse Product, or will disregard any aspect of the safety precautions and/or mixing protocol printed on the external packaging, or lacks the experience and/or maturity to use the item exactly as directed by Captiv8 Aquaculture on packaging and product literature.
User will avoid contact of Product with skin, eyes, and mucous membranes.
User will wear protective eyewear and gloves when handling Product.
User will never inhale dust or vapor of Products.
If applicable, then User will always mix Product in a well-ventilated area.
User will read and obey all safety precautions and mixing protocols prior to opening the Product packaging.
If applicable, then User will store Product within an appropriate temperature range, with no exposure to sunlight or UV-light.
If applicable, then User will store and/or dispose of Product in accordance with laws set forth by the state in which Product is stored and/or applied.
User acknowledges and agrees that it is not possible to eliminate all risks associated with the use, handling, or storage of Products. Ineffectiveness, injury to crops and/or livestock, personal injury, or other unintended consequences may result due to factors outside the control of Captiv8 Aquaculture. Buyer or User shall assume all such risks.
Price
All prices published by Captiv8 or quoted by Captiv8’s representatives may be changed at any time without notice. All prices are subject to adjustment on account of specifications, quantities, raw materials, cost of production, shipment arrangements or other terms or conditions which are not part of Captiv8’s original price quotation.
Specifications
Product specifications are subject to change without prior notice.
Taxes and Other Charges
Prices for the Products exclude all sales, value added and other taxes and duties imposed with respect to the sale, delivery, or use of any Products, all of which taxes and duties must be paid by Buyer.
Product Return Policy
If it becomes necessary to return a product, then please contact captiv8aquaculture@pm.me to obtain a Return Materials Authorization (RMA) number. Requests to return products must be made within 30 days of receipt of the material and returns to Captiv8 must be received within 30 days of RMA authorization. All returns must be authorized by Captiv8 and be packed and labeled in accordance with DOT regulations applying to transportation of hazardous materials and in a manner which will preserve the product from any damage in order to insure proper credit. To ensure prompt handling, the return authorization number should be placed on the outside of the package and a detailed explanation of the defect enclosed with the Product. Captiv8 will attempt to accommodate all reasonable requests for returns; however, all returned items are subject to a 25% restocking fee. The following Products cannot be returned:
Products which cannot be resold or are not in original packaging;
Products which require refrigeration or are otherwise perishable;
Products purchased on a Special Order Basis;
Products not purchased directly from Captiv8;
Products with an expired shelf life;
and Products which have been discontinued.
Damaged Shipments - Please inspect your Captiv8 shipment upon receipt. If any external damage is noticed, then accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within fifteen (15) days of delivery or you will relinquish your right to make a claim. Captiv8 reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.
Product and Service Warranties and Limits of Liability
Captiv8 warrants to Buyer the following:
All products provided to Customer pursuant to this agreement (each a "Product", and collectively, the “Products”) will meet the manufacturer's specifications for a term equal to the warranty period stated in the Product manufacturer's literature or sixty (60) days, whichever is longer; and Services provided, if any, will be of the kind and quality designated and will be performed by qualified personnel.
If any Product or service warranted hereunder proves defective or non-conforming, then Captiv8’s sole liability and Customer's sole remedy hereunder shall be for Captiv8 to repair or, at Captiv8’s option, (i) replace (or re-perform the Service), at no cost to Customer, any such defective or non-conforming Product with a non-defective or conforming Product (as applicable) or (ii) credit Customer's account for all amounts paid with respect to the defective or non-conforming Product or Service upon Captiv8's receipt of the defective or non-conforming Product. In the event of replacement, the replacement Product will be warranted for the remainder of the original warranty period or ninety (90) days, whichever is longer.
However, in no event shall Captiv8 have any obligation to make repairs, replacements or corrections required, in whole or in part, as the result of (i) normal wear and tear, (ii) accident, disaster or event of force majeure, (iii) misuse, fault or negligence of or by Buyer, (iv) use of the Products in a manner for which they were not designed, (v) causes external to the Products such as, but not limited to, power failure or electrical power surges, (vi) improper storage and handling of the Products, (vii) Product ineffectiveness, (viii) Product expiration, or (ix) other unintended consequences of Product use due to factors outside the control of Captiv8. Any installation, maintenance, repair, service, relocation or alteration to or of, or other tampering with, the Products performed by any person or entity other than Captiv8 without Captiv8’s prior written approval, or any use of replacement parts not supplied by Captiv8, shall immediately void and cancel all warranties with respect to the affected Products.
Captiv8’s warranty shall be limited to Products which are defective or non-conforming, which is defined as a Product which is outside of the manufacturer's defined Product specifications. A defective or non-conforming product does not include Products that fail to meet any fitness of use by Customer or any unique Customer operating conditions or applications.
The obligations created by this warranty statement to repair or replace a defective Product shall be the sole remedy of Buyer in the event of a defective Product. CAPTIV8 HEREBY DISCLAIMS ALL OTHER WARRANTIES OR GUARANTEES WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT, WHETHER STATUTORY, WRITTEN, ORAL, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any warranties or claims, expressed or implied, by Captiv8 for its products are valid only if they are sold directly to the buyer by Captiv8 or sold through one of the US or worldwide distributors authorized by Captiv8. Notwithstanding the foregoing, Products supplied by Captiv8 that are obtained by Captiv8 from an original manufacturer or third party supplier are not warranted by Captiv8, but Captiv8 agrees to assign to Buyer any warranty rights in such Product that Captiv8 may have from the original manufacturer or third party supplier, to the extent such assignment is allowed by such original manufacturer or third party supplier.
Limitation of Liability
Notwithstanding anything to the contrary contained herein, the liability of Captiv8 under these terms and conditions (whether by reason of breach of contract, tort, indemnification, or otherwise, but excluding liability of Captiv8 for breach of warranty (the sole remedy for which shall be as provided under WARRANTY above)) shall not exceed an amount equal to the lesser of the total purchase price theretofore paid by Buyer to Captiv8 with respect to the Product(s) giving rise to such liability. Notwithstanding anything to the contrary contained herein, in no event shall Captiv8 be liable for any indirect, special, consequential or incidental damages (including without limitation damages for loss of use of facilities or equipment, loss or injury of crops, loss or injury of livestock, loss of revenue, loss of data, loss of profits or loss of goodwill), resulting from the use or handling of Product(s), regardless of whether Seller (a) has been informed of the possibility of such damages or (b) is negligent. Purchase and application of Product is at the Customer's own risk.
Indemnification
Customer shall defend, indemnify and hold Captiv8 and its officers, directors, employees, and agents with competent counsel and hold harmless Captiv8 from and against any and all claims, actions, liability, expenses, costs, or losses arising (including without limitation reasonable attorneys’ fees and disbursements and court costs) to the extent arising from or in connection with: (i) the negligence or willful misconduct of Buyer, its agents, employees, representatives or contractors; (ii) use of a Product in an application or environment for which it was not designed; (iii) modifications of a Product by anyone other than Captiv8 without Captiv8’s prior written approval; (iv) Captiv8’s compliance with designs, specifications or instructions supplied to Captiv8 by Buyer; (v) any breach by Customer of its obligations hereunder. This Section 10 shall survive termination and cancellation of this Agreement.
Proprietary Information
Buyer agrees that all pricing, discounts, and technical information that Captiv8 provides to Buyer are the confidential and proprietary information of Captiv8. Buyer agrees to (1) keep such information confidential and not disclose such information to any third party, and (2) use such information solely for Buyer’s internal purposes and in connection with the Products supplied hereunder. Nothing herein shall restrict the use of information available to the general public. Buyer shall inform its employees, agents, and representatives of these obligations and shall require them to assume equivalent obligations.
Miscellaneous
Termination - This Agreement may be terminated by either party for convenience at any time upon reasonable written notice delivered to the other party. In the event of any termination or expiration of this Agreement, Customer shall be billed immediately for Products shipped through the effective date of such termination or expiration and all custom Products purchased for Customer in Captiv8’s inventories at such date, and Customer shall pay the invoiced amount immediately upon receipt of such invoice.
Delivery, Cancellation and Changes by Buyer - The Products will be shipped to the destination specified by Buyer, F.O.B. Captiv8’s shipping point. Captiv8 will have the right, at its election, to make partial shipments of the Products and to invoice each shipment separately. Delivery of all orders will be FCA (INCOTERMS 2000). Shipping and handling fees, special packaging materials (e.g., ice packs), carrier surcharges and hazardous material fees imposed by government regulation will be added separately to the invoice. Captiv8 reserves the right to stop delivery of Products in transit and to withhold shipments in whole or in part if Buyer fails to make any payment to Captiv8 when due or otherwise fails to perform its obligations hereunder. All shipping and delivery dates are approximate only, and Captiv8 will not be liable for any loss or damage resulting from any delay in delivery or failure to deliver which is due to any cause beyond Captiv8’s reasonable control. In the event of a delay due to any cause beyond Captiv8’s reasonable control, Captiv8 reserves the right to terminate the order or to reschedule the shipment within a reasonable period of time, and Buyer will not be entitled to refuse delivery or otherwise be relieved of any obligations as the result of such delay. Orders in process may be canceled only with Captiv8’s written consent and upon payment of Captiv8’s cancellation charges, where applicable. Orders in process may not be changed except with Captiv8’s written consent and upon agreement by the parties as to an appropriate adjustment in the purchase price therefore. Credit will not be allowed for Products returned without the prior written consent of Captiv8.
Title and Risk of Loss
Notwithstanding the trade terms indicated above and subject to Captiv8’s right to stop delivery of Products in transit, title to and risk of loss of the Products will pass to Buyer upon delivery of possession of the Products by Captiv8 to the carrier; provided, however, that title to any software incorporated within or forming a part of the Products shall at all times remain with Captiv8 or the licensor(s) thereof, as the case may be.
Severability - If any term or provision of this Agreement or any application thereof shall be held invalid or unenforceable, then the remainder of this Agreement and any application of the terms and provisions shall not be affected thereby, but shall remain valid and enforceable.
Applicable Law, Venue - This Agreement is made pursuant to, and shall be construed and enforced exclusively in accordance with, the laws of the State of Wyoming (and United States federal law, to the extent applicable), without giving effect to otherwise applicable principles of conflicts of law. Any action or proceeding seeking to enforce any provision of, or based on any right arising out of, this Agreement against any of the parties shall be brought in the courts of the State of Wyoming, and each of the parties consents to the jurisdiction of such courts (and of the appropriate appellate courts) in any such action or proceeding. In the event of any legal proceeding between Captiv8 and Buyer relating to this Agreement, neither party may claim the right to a trial by jury, and both parties waive any right they may have under applicable law or otherwise to a right to a trial by jury.
Time Limitations- Regardless of any contrary statute or law, any suit seeking to enforce any provision of, or based on any right arising out of, this Agreement must be filed within one (1) year from the date that the cause of action arose.
Enforceability - Captiv8’s failure to enforce, or Captiv8’s waiver of a breach of, any provision contained herein shall not constitute a waiver of any other breach or of such provision.
Assignment - This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns and designees; provided, however, neither party shall have the right to transfer, assign, or delegate its rights or obligations under this Agreement or any portion thereof without the prior written consent of the other party (except that either party may assign this Agreement to a parent, subsidiary, or successor corporation without such consent).